50 jobs set to be created in Swansea to support civil service

More new jobs are coming to Swansea thanks to a link-up with a Government agency.

So far this year, 25 new roles have been created at Arvato’s shared service centre in Swansea, and another 25 will be on the way in the spring under plans to link up with the Driver and Vehicles Standards Agency (DVSA).

It is the latest Government agency to join the Sandringham Park-based operation, which has a client base including the Maritime and Coastguard Agency (MCA) and the Driving and Vehicle Licensing Agency (DVLA).

HR, payroll, finance and procurement services are being delivered by the centre, which was taken over by Arvato in 2013, for 25,000 civil servants UK-wide.

More than 200 people are already employed at the site and a total of 25 full-time posts have been created across the fields of IT, customer services, project management, programme support and administration, to deliver the DVSA migration.

An extra 25 jobs are in the pipeline before the spring.

Mathew Copp, operations director at Sandringham Park at Arvato UK, said: “Our Swansea centre is now providing a fully standardised, back-office service for the DfT and its executive agencies for the first time in the department’s history, helping civil servants to devote more time to meeting the needs of people up and down the country.

“Our employees have shown fantastic commitment and hard work over the last year and we expect further local recruitment over the next six months. We’re proud that our Swansea operation has continued to work with the broader community, including Swansea University and Swansea City Council, to promote the region as a great place to do business.”

Arvato is renown as a world leader in outsourcing with more than 50 years’ experience and employs more than 68,000 people across almost 40 countries.

The firm has more than 15 years’ experience in the public sector and includes award-winning partnerships with local government authorities.

Gareth Llewellyn, chief executive of the DVSA, said: “Our transition into the Swansea centre has run smoothly over the last 12 months.

“The collaboration between DVSA and Arvato has been exemplary and central to the success of this transition. We look forward to reaping the benefits of this new way of working.”

WalesOnline